Shipping policy
Shipping Policy
Thank you for shopping with SastaBaazaar. We are committed to delivering your orders safely and on time across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, courier delays, or high order volumes.
Shipping Coverage
We currently deliver across Pakistan.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Any promotional free shipping offers will also be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you may receive tracking details (where available) through SMS, email, or WhatsApp.
Delivery Attempts
Please ensure that the provided shipping address and contact number are accurate. If delivery cannot be completed due to incorrect information or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery.
A clear package opening video is required for verification of any damaged, missing, or incorrect item claims.
Shipping Delays
While we strive to deliver every order on time, unexpected courier or operational delays may occasionally occur. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team.